Privacy Policy

At Urban Shoes Shop, we blend fashion-forward thinking with responsible data practices. Just as we carefully craft your footwear to balance style and comfort, we’ve designed our privacy approach with both transparency and security in mind.

1. Who We Are

Urban Shoes Shop (“we,” “us,” or “our”) operates www.urbanshoesshop.com, serving trend-conscious urbanites worldwide (excluding certain Asian and remote regions). Our headquarters are located at 4722 Fort Street, Seattle, US 98109.

2. Information We Collect

To provide our seamless urban shopping experience, we collect:

• Personal Details: Name, email, shipping/billing addresses when you make purchases or create an account
• Payment Information: Credit card details (processed securely via PCI-compliant systems), PayPal email
• Style Preferences: Browsing behavior, wishlist items, purchase history to curate better recommendations
• Technical Data: IP address, device information, browser type for security and optimization
• Communication Records: Emails with our fashion-savvy customer service team

3. How We Use Your Information

Your data helps us deliver the fashion-forward convenience you expect:

• Process transactions with our secure payment systems (Visa, MasterCard, JCB, PayPal)
• Speed up future checkouts (for account holders)
• Notify you about limited-edition drops or restocks of must-have urban styles
• Improve our website layout and product displays based on user behavior
• Prevent fraud and unauthorized transactions
• Respond to your style inquiries through our Seattle-based customer service

4. Data Sharing & Disclosure

We value your trust and only share data when essential:

• Service Providers: Shipping carriers to deliver your urban fashion finds, payment processors for secure transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, with appropriate privacy protections

We never sell your personal information to third-party marketers.

5. International Data Transfers

As we serve global urbanites (with some regional exceptions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

6. Data Security

We implement security measures as carefully as we select our footwear collections:

• SSL encryption across our entire website
• PCI-DSS compliance for payment processing
• Regular security audits
• Limited employee access to sensitive data

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications (while still receiving order updates)
• Restrict or object to certain data processing
• Receive your data in a portable format
• Withdraw consent where applicable

Contact us at [email protected] to exercise these rights.

8. Cookies & Tracking Technologies

Our site uses cookies – the digital equivalent of comfortable insoles for your browsing experience:

• Essential Cookies: Keep your shopping cart intact and enable secure checkout
• Performance Cookies: Help us understand how urban trendsetters navigate our collections
• Advertising Cookies: Show you relevant styles across other sites (you can opt-out)

Manage preferences through your browser settings or our cookie consent banner.

9. Children’s Privacy

Our urban styles are curated for adults. We don’t knowingly collect data from children under 16.

10. Policy Updates

We may update this policy as our collections evolve. Significant changes will be communicated through our website or email.

11. Contact Us

For privacy questions or to make a request, contact our Seattle-based team:

Email: [email protected]
Postal: 4722 Fort Street, Seattle, US 98109